Parents

Common questions and answers for parents.

11 articles in this collection
Written by James McKinnon

Finding A Carer

How do I find a carer?

Finding a carer is super easy.

Written by James McKinnon
Updated over a week ago

I've found a carer, now what?

Sending booking requests directly to carers.

Written by James McKinnon
Updated over a week ago

Interviewing Carers

Speaking to a carer before making a booking.

Written by James McKinnon
Updated over a week ago

Pricing & Payments

What does Sittr Cost?

Details about our pricing.

Written by James McKinnon
Updated over a week ago

Why do you need a credit card when making a booking.

Why do you need a credit card when making a booking.

Written by James McKinnon
Updated over a week ago

When Will I Be Charged

How Sittr Uses Your Credit Card

Written by James McKinnon
Updated over a week ago

Managing Bookings

Troubleshooting Sittr Phone Issues

Issues making calls through the Sittr App

Written by James McKinnon
Updated over a week ago

What if I need to change or cancel my booking?

Modifying or Cancelling A Booking

Written by James McKinnon
Updated over a week ago

What if I'm running late and can't make it home before the expected finish time?

How overtime payments are processed.

Written by James McKinnon
Updated over a week ago

What if a carer cancels on me or doesn't show up?

The refund process explained.

Written by James McKinnon
Updated over a week ago

What if my carer arrives late?

Adjustments for late starts.

Written by James McKinnon
Updated over a week ago