Reviews can only be left for completed bookings, so you can't review a carer who cancelled late or didn't turn up. You can report them to us instead.
How to report a carer
Message us here in the Sittr chat and say you'd like to report a carer. We'll ask for:
the booking date
the carer's name
what happened, for example a no-show, a late cancellation, or a concern about their conduct or care
whether you need a refund
You can also attach screenshots or photos. The Sittr team reviews every report.
Your refund
If a carer cancels or doesn't show up, you're entitled to a full refund. If the booking hasn't been cancelled in the app, we'll cancel it for you. See What if a carer cancels on me or doesn't show up?