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Why won't my Working With Children Check verify?

What to check if your Working With Children Check fails, and how we can help.

Written by James McKinnon

We check your Working With Children Check (WWCC) online against your state's register. If any detail you enter is different from the register, the check fails.

Check your details

  • Enter your name exactly as it appears on your card, including any middle name.

  • Check the card number and expiry date.

  • Some states require your date of birth for verification of WWCCs as well, so make sure that the date of birth on your Sittr profile is correct.

Correct anything that doesn't match, then submit your details again.

If it still won't verify

Message us here in the Sittr chat with a photo of the front of your card. The team will check it and update your details for you.

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