Congratulations and welcome! It's great to have you on board.
Our applications team aims to review every application, and any new or updated documents such as a First Aid certificate or Working With Children Check, within 3 business days. This can take a little longer at peak times. If everything is in order, you'll receive an approval notification by email.
Sometimes we need to contact you to confirm additional information. Please reply as soon as you can so we can finish your review quickly.
Check your documents
Your First Aid certificate is current and from an accepted course. See What First Aid training courses should I have completed?
The name on each document matches the name on your Sittr profile.
Your Working With Children Check details, including the expiry date, are entered exactly as they appear on your card.
If it's been more than 3 business days
Message us here in the Sittr chat. Tell us which document you're waiting on and the date you uploaded it, and the team will check it for you.