All Collections
Carers
Payments and Tax
I haven't received my overtime payment
I haven't received my overtime payment

I have received a payout for a job I completed, but not the overtime amount.

James McKinnon avatar
Written by James McKinnon
Updated over a week ago

Overtime payments come through separately a day or two after your main payment. As they are only charged at the end of a booking, they require a little extra time to clear the credit card system.

You will receive a notification once your overtime has been transferred. If it has been more than 3 business days since you completed your booking, please contact us and we can trace your payment to see where it is at.

Did this answer your question?